Customer Social Distancing Policy
To protect the Health and Safety of our employees and other customers, please do not visit our showrooms if you fall into any of the following categories, until you no longer fit the criteria:
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Have been diagnosed with COVID-19 in the past 14-days
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Have been exposed to someone diagnosed with COVID-19 in the past 14-days
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Are experiencing flu or cold-like symptoms
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Have developed a new continuous cough, fever, or anosmia
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Have returned from travel to a highly infected area in the last 14-days
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You have been advised by the Government to shield yourself for 12 weeks
All employees who come into contact with your vehicle/keys will be wearing appropriate PPE provided by us.
In order to help us plan and maintain social distancing, wherever possible we request that customers make a pre-booked appointment before visiting us.
We politely request that customer visits should be no more than 2 people from the same household.
Customers and visitors will be offered the choice of a video appointment wherever possible.
We have taken the following measures to reduce the risk of spreading coronavirus;
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Increased PPE for all employees.
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Fitted clear Perspex screens to customer interaction points.
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Introduced an enhanced cleaning schedule for our premises.
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Displayed clear signage to help customers and employees maintain a safe distance.
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Car Keys & Touch points will be sanitized.
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Revised our processes to ensure that more tasks can be completed online and remotely.
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Offered home delivery and collection service (subject to terms & conditions).
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Issued clear guidance to all employees on safe working practices e.g. handwashing and not shaking hands as a greeting.
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With regret, no refreshments will be supplied.
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Newspapers & magazines have been removed.
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Waiting area is limited to One booking at a time (Max Two people).
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On site arrival and departure appointments
